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non-exist alternate name formats should default to corresponding primary addressee or primary salutation, not just primary salutation
Released
C
C TsunMar 7, 2023
When an alternate name format is used in a template, if it doesn't exist on the constituent record, then the primary salutation of a constituent is used as the fall back for BOTH the addressee and salutation.
It makes more sense to use the corresponding format for this purpose. For example "addressee" should be used as the default fallback for alternate addressee format, while the "salutation" should be used as the default fallback for alternate salutation format.
Comments
Hello!
Just to address this. You can simply change the second argument of the switch function to the merge field of your choice.
For example, if you chose an alternate name format for Formal Addressee, it might create the switch function in your template as {{switch nameFormat.formal_addressee salutation}}. You can just change salutation to addressee and it will accomplish what you want it to. The field would look like this {{switch nameFormat.formal_addressee addressee}}.
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